Oh man I had this exact situation when I was working at Such-And-Such Bank. Customer calls in complaining about how So-And-So Bank had put the wrong information in their credit report, but mistakenly called Such-And-Such Bank instead. Took us half an hour just to figure out she was calling the wrong company. (Such-And-Such Bank and So-And-So Bank have similarly-themed names)
TheJayster49, Wall Drug is actually a store/tourist attraction in South Dakota. So Lord knows what’s in Fitz’s mind right now.
It’s at THIS point Joel should call for a manager. He is SURPRISINGLY calm right now but, five more minutes of this and…there goes job number 3.
Oh man I had this exact situation when I was working at Such-And-Such Bank. Customer calls in complaining about how So-And-So Bank had put the wrong information in their credit report, but mistakenly called Such-And-Such Bank instead. Took us half an hour just to figure out she was calling the wrong company. (Such-And-Such Bank and So-And-So Bank have similarly-themed names)
Ugh, I’ve been a part of this situation before. Not fun. Especially when you get written up for it.
the thing that would never happen in France :p otherwise the work can call the security for harassement :p
Oh, jeez. There is always that one customer.
Just shout obscenities until she shuts down, Joel.
Everyone’s got their own little reality they live in. It’s only a problem when they expect the rest of us to live in it with them.
Ugh I’d hate to be in joel’s shoes right now
Just stand there. Maybe she’ll mistake you for a manikin.
Animal, vegetable, mineral? Nail clipper? Does she have a receipt?
Joel’s prolly thinking “Ok boomer”
I get customers like her every now and then. Fortunately for me, they’re (mostly) nice. Unlike what poor Joel has to deal with LOL
Also, where I can I find this “Wall Drug”?